Call 21112178851983531 2026-09-04 · Rohit Mishra · 0:25
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | General Enquiry | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 2 | supply_led (campaign_name:medium) |
Audio: noisy: The recording consists of an English IVR prompt followed by very muffled background office chatter. No conversation between the agent and customer occurs.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| – | –s | –s | n/a | –s | too short | 0 | – | – | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
unknown
0.0s
Hi, if you record your name and the reason for calling, I'll see if this person is available.
unknown
9.5s
check it
check kar lo