JSWOzonetel · Call Analysis

Call 21112178851520241 2026-09-04 · Anupreeti Mahadik · 0:24

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation English 3 supply_led (campaign_name:medium)
Audio: clear: The recording is very short and ends abruptly before the agent can state the purpose of the call.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.156 0.5s 2.7s 20.8s 0.5s too short 0 1 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
0.5s
Hello.
agent
1.3s
Hello.
customer
2.2s
Steel... steel fab equipments.