JSWOzonetel · Call Analysis

Call 21112178850003971 2026-09-04 · dhruv · 0:56

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_Inte_MFG_M1_3_NoEnq_Sep26 No_requirement no conversation 2 turn(s) - greeting or voicemail only, no scorable conversation English 2 new_registration (campaign_name:medium)
Audio: noisy: Significant call center background noise is present on the agent's side, which may obscure parts of the conversation. The call is very short and no substantive conversation takes place.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.25 0.5s 1.5s 54.0s 0.5s too short 0 1 1 1

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
1.6s
Hello? Who's calling?
agent
5.5s
Hello?