JSWOzonetel · Call Analysis

Call 21112178849882711 2026-09-04 · Sajal Bhaskar · 1:01

CampaignDispositionCould we hear it?Language TurnsPitch type
MSME_IS_PANIndia_NewReg_260526 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) English 3 new_registration (campaign_name:high)
Audio: clear: The agent reached an automated voicemail system.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 6.0s –s 55.0s 5.5s 170.0 0 2 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
1.1s
Hello.
unknown
1.9s
The person you have tried to reach is unavailable. Please leave a message at the tone. When you finish talking, you may hang up.
agent
11.0s
Hi, I am Sahil Bhaskar talking from JSW One. Please connect me when you are free.