JSWOzonetel · Call Analysis

Call 21112178843985461 2026-09-03 · Varun Siddhardha jillapalli · 0:58

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) English 5 supply_led (campaign_name:medium)
Audio: noisy: Significant background noise, including a child's voice. Only one side of the conversation is audible.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 2.7s 55.3s –s too short 0 – 5 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
1.6s
Hello?
customer
2.7s
Hello?
customer
3.8s
Hello?
customer
5.0s
Hello?
customer
6.3s
Hello?