JSWOzonetel · Call Analysis

Call 21112178843597361 2026-09-03 · Kartikey Chauhan · 0:44

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_Inte_MFG_M1_3_NoEnq_Sep26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) English 5 new_registration (campaign_name:medium)
Audio: muffled: The audio consists of multiple speakers saying 'hello' back and forth. It is not possible to determine who is the agent and who is the customer. One utterance is too muffled to transcribe.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
– –s –s n/a –s too short 0 – – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
4.6s
Hello.
unknown
5.8s
Hello.
unknown
7.0s
[inaudible] Hello.
unknown
9.5s
Hello.
unknown
10.9s
Hello.