Call 21112178843563771 2026-09-03 · Kartikey Chauhan · 0:26
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_Inte_MFG_M1_3_NoEnq_Sep26 | General Enquiry | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 3 | new_registration (campaign_name:medium) |
Audio: clear: The call consists of only two hellos before hold music begins, indicating a connection issue.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.462 | 0.6s | 0.7s | 24.7s | 0.6s | too short | 0 | 1 | 1 | 1 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
0.8s
Hello?
agent
2.6s
Hello?
unknown
4.0s
[hold music]