JSWOzonetel · Call Analysis

Call 21112178843248061 2026-09-03 · Kartikey Chauhan · 0:44

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_Inte_MFG_M1_3_NoEnq_Sep26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) English 2 new_registration (campaign_name:medium)
Audio: clear: The recording is very short and only contains greetings before ending.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.437 0.7s 0.9s 42.4s 0.7s too short 0 1 1 1

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
2.6s
Hello?
agent
4.7s
Hello?