Call 21112178842704541 2026-09-03 · Anupreeti Mahadik · 0:47
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| MSME_IS_India_ProductOpps_PROG_261225 | No_requirement | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 4 | customer_led (campaign_name:medium) |
Audio: clear: The agent is interacting with an automated IVR/voicemail system, not a human customer. The call did not connect.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 1.0 heavy | 2.0s | –s | 45.0s | 2.0s | too short | 0 | 1 | – | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
unknown
0.3s
Hi, if you record your name and reason for calling, I'll see if this person is available.
agent
5.0s
I'm Dikshita from JSW One.
unknown
9.6s
Thanks. Please stay on the line.
unknown
27.1s
I'm sorry, this person is not available. If you would like to leave a message