JSWOzonetel · Call Analysis

Call 21112178841794241 2026-09-03 · Kartikey Chauhan · 0:25

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_Inte_MFG_M1_3_NoEnq_Sep26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) English 2 new_registration (campaign_name:medium)
Audio: clear: The agent is silent throughout the call; only the customer speaks.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 1.4s 23.6s –s too short 0 – 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
1.9s
Hello?
customer
5.3s
Hello?