JSWOzonetel · Call Analysis

Call 21112178835095881 2026-09-02 · Rohit Mishra · 0:51

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_Inte_MFG_M1_3_NoEnq_Sep26 General Enquiry no conversation 2 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 2 new_registration (campaign_name:medium)
Audio: clear: The recording is very short and only captures the customer's side of the initial greeting. The agent's speech is not audible.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 1.0s 50.0s –s too short 0 – 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
1.0s
Hello?
customer
3.2s
Speak.
બોલો.