JSWOzonetel · Call Analysis

Call 21112178833892921 2026-09-02 · Rohit Mishra · 0:28

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_Inte_MFG_M1_3_NoEnq_Sep26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) Hindi 5 new_registration (campaign_name:medium)
Audio: noisy: Significant background noise and crosstalk on one side, likely the agent's. The call consists only of greetings.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.474 0.9s 1.0s 26.1s 0.5s too short 0 2 2 2

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
1.9s
I'll just give a little.
दे ही देता हूँ थोड़ा।
customer
2.8s
Hello.
agent
3.5s
Hello?
customer
4.6s
Hello?
agent
5.6s
Hello?