JSWOzonetel · Call Analysis

Call 21112178584388821 2026-08-04 · Aditya Pandey · 0:38

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Opp_Aug26 No_requirement no conversation no human conversation on the recording (voicemail / IVR / ringing) English 3 supply_led (campaign_name:medium)
Audio: clear: The recording consists only of a greeting exchange and ends before any substantive conversation begins.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.389 0.7s 1.1s 36.2s 0.7s too short 0 1 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
1.5s
Hello
agent
2.8s
Hello
customer
4.2s
Hello