JSWOzonetel · Call Analysis

Call 21112178583515551 2026-08-04 · Abdul Ansari · 0:33

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Opp_Aug26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) English 4 supply_led (campaign_name:medium)
Audio: noisy: The recording only contains one speaker repeatedly saying 'Hello', suggesting a connection issue where the other party was not audible.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 2.2s 30.8s –s too short 0 – 4 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
2.0s
Hello.
customer
3.1s
Hello.
customer
4.1s
Hello.
customer
5.9s
Hello.