Call 21112178582768751 2026-08-04 · Aditya Pandey · 0:24
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Opp_Aug26 | Not_Answered | no conversation 1 turn(s) - greeting or voicemail only, no scorable conversation | Gujarati | 1 | supply_led (campaign_name:medium) |
Audio: noisy: Significant background noise from other call center agents makes the primary speaker slightly muffled.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 1.0 heavy | 2.7s | –s | 21.3s | 2.7s | too short | 0 | 1 | – | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
agent
0.8s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.