JSWOzonetel · Call Analysis

Call 21112178576186061 2026-08-03 · Sajal Bhaskar · 0:58

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Opp_Aug26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) English 5 supply_led (campaign_name:medium)
Audio: noisy: The recording only contains one speaker repeatedly saying 'hello' with no response from the other side. There is significant background office noise.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 2.2s –s 55.8s 2.2s too short 0 5 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
4.9s
Hello.
agent
6.4s
Hello.
agent
8.9s
Hello.
agent
10.6s
Hello.
agent
12.9s
Hello.