JSWOzonetel · Call Analysis

Call 21112178576093611 2026-08-03 · Varun Siddhardha jillapalli · 0:37

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Opp_Aug26 General Enquiry no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 3 supply_led (campaign_name:medium)
Audio: noisy: Significant background noise and crosstalk make the conversation after the initial greeting unintelligible.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.825 heavy 3.3s 0.7s 33.0s 3.3s too short 0 1 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.9s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.
customer
4.8s
Yes, speak.
હા બોલો.
unknown
5.5s
[inaudible]