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  "start_time": "2026-07-09 15:37:54",
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  "english_text": "[19s] CUSTOMER: Hello   (हेलो)\n[20s] AGENT: Hello   (हेलो)\n[21s] CUSTOMER: Yes   (हां जी)\n[21s] AGENT: Hello, hello sir, this is Abhishek Gupta speaking from JSW.   (हेलो नमस्ते सर अभिषेक गुप्ता बात कर रहा हूं जेएसडब्ल्यू से)\n[26s] AGENT: Hello   (हेलो)\n[27s] CUSTOMER: Speak.   (बोले)\n[27s] AGENT: Sir, do you have any requirement right now?   (सर है कुछ रिक्वायरमेंट आपके पास अभी?)\n[29s] CUSTOMER: Speak, brother.   (बोलो भैया)\n[30s] AGENT: Yes yes, do you have any requirement right now, sir? In HR, CR etc.?   (जी जी कुछ रिक्वायरमेंट है सर अभी एचआर सीआर वगेरा में?)\n[32s] CUSTOMER: For what?   (किसका?)\n[33s] AGENT: Do you have any requirement for steel, sir?   (कुछ रिक्वायरमेंट है सर हमारे पास स्टील में?)\n[36s] CUSTOMER: What is it for? What work do you guys do?   (किस चीज की है? क्या काम करते हैं आप लोग?)\n[38s] AGENT: Yes sir, I am calling from the JSW One platform. Basically, ours is a B2B e-commerce platform where whatever requirement you have, sir, in steel, we help you there in procurement.   (जी सर हम जेएसडब्ल्यू वन प्लेटफार्म से बात कर रहा हूं बेसिकली हमारा एक बी टू बी ई-कॉमर्स प्लेटफॉर्म है जहां पर आपको जो भी रिक्वायरमेंट होता है ना सर स्टील में वहां पर हम लोग आपको हेल्प करते हैं प्रोक्योरमेंट में।)\n[46s] CUSTOMER: Listen, right now there is no such requirement.   (सुनो अभी ऐसे कोई रिक्वायरमेंट नहीं।)\n[48s] AGENT: Okay, sir.   (ओके जी।)",
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  "audio_notes": "clear: There is some minor background noise but it does not affect transcription.",
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  "created_at": "2026-09-03 09:29:05",
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      "text_en": "Hello",
      "text_native": "हेलो"
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      "text_native": "सर है कुछ रिक्वायरमेंट आपके पास अभी?"
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      "text_native": "बोलो भैया"
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      "text_en": "Yes yes, do you have any requirement right now, sir? In HR, CR etc.?",
      "text_native": "जी जी कुछ रिक्वायरमेंट है सर अभी एचआर सीआर वगेरा में?"
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      "text_native": "किसका?"
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      "text_native": "किस चीज की है? क्या काम करते हैं आप लोग?"
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      "text_en": "Listen, right now there is no such requirement.",
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      "text_native": "ओके जी।"
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      "comment": "The agent had to pitch the platform from scratch because the customer was unaware of the context, which is contrary to the customer-led flow."
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    "CL3 Discovery (5 Qs, woven naturally)",
    "CL4 Closure with price & timeline",
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