{
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  "dial_status": "",
  "customer_status": "answered",
  "agent_status": "answered",
  "hangup_by": "AgentHangup",
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  "is_test": 0,
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  "excel_turn_count": 2,
  "ingested_at": "2026-09-03 08:21:44.614582+00",
  "audio_secs": 12.96,
  "source_file": null,
  "upload_id": null,
  "audio_permanent": 0,
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  "language": "English",
  "languages": "[\"English\"]",
  "turn_count": 1,
  "connected": 0,
  "audio_notes": "clear: The recording contains only an automated voicemail prompt. No human conversation occurs.",
  "transcript_status": "ok",
  "transcript_error": null,
  "band": "red",
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  "label_contradiction": 0,
  "status": "excluded",
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  "rubric_version": "1.0.0",
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  "pitch_type_detected": "customer_led",
  "pitch_type_source": "campaign_name:medium",
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  "pitch_adherence_score": null,
  "pitch_score_band": null,
  "pitch_missed_steps": null,
  "pitch_coaching_note": null,
  "usp_relevance": null,
  "rubric_inferred": 0,
  "segment_detected": null,
  "mfg_flag": null,
  "geo_flag": null,
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  "moq_flag": null,
  "moq_qty_detected": null,
  "moq_severity": null,
  "material_flag": null,
  "material_detected": null,
  "catalogue_status": null,
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  "supply_flag": null,
  "supply_details": null,
  "customer_req_date": null,
  "agent_committed_date": null,
  "call_summary": null,
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  "input_tokens": null,
  "output_tokens": null,
  "created_at": "2026-09-03 09:22:06",
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  "sentiment_confidence": "none",
  "pos": 0,
  "neg": 0,
  "lex_hits": 0,
  "objection_phrases": "[]",
  "sentiment_method": "excluded: dead call (red band)",
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  "agent_talk_sec": 0.0,
  "customer_talk_sec": 0.0,
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  "customer_turns": 0,
  "discovery_qs": 0,
  "words_agent": 0,
  "words_customer": 0,
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      "ucid": "34972178349433132",
      "idx": 0,
      "speaker": "unknown",
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      "end_s": 4.84,
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      "text_native": "Hi, if you record your name and reason for calling, I'll see if this person is available."
    }
  ],
  "steps": [],
  "objections": [],
  "missed_steps": [],
  "objection_phrases_list": []
}