{
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  "end_time": "2026-07-07 16:32:00",
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  "ingested_at": "2026-09-03 08:21:44.614582+00",
  "audio_secs": 9.576,
  "source_file": null,
  "upload_id": null,
  "audio_permanent": 0,
  "english_text": "[0s] UNKNOWN: Your call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording you may hang up.",
  "language": "English",
  "languages": "[\"English\"]",
  "turn_count": 1,
  "connected": 0,
  "audio_notes": "clear: The recording contains only a standard voicemail prompt.",
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  "transcript_error": null,
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  "band_reason": "no human conversation on the recording (voicemail / IVR / ringing)",
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  "pitch_type_source": "campaign_name:medium",
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  "pitch_score_band": null,
  "pitch_missed_steps": null,
  "pitch_coaching_note": null,
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  "rubric_inferred": 0,
  "segment_detected": null,
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  "moq_severity": null,
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  "customer_req_date": null,
  "agent_committed_date": null,
  "call_summary": null,
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  "input_tokens": null,
  "output_tokens": null,
  "created_at": "2026-09-03 09:22:05",
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  "sentiment_confidence": "none",
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  "neg": 0,
  "lex_hits": 0,
  "objection_phrases": "[]",
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  "customer_talk_sec": 0.0,
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      "ucid": "34972178342208492",
      "idx": 0,
      "speaker": "unknown",
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      "end_s": 8.88,
      "text_en": "Your call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording you may hang up.",
      "text_native": "Your call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording you may hang up."
    }
  ],
  "steps": [],
  "objections": [],
  "missed_steps": [],
  "objection_phrases_list": []
}