{
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  "call_date": "2026-07-06",
  "start_time": "2026-07-06 14:23:46",
  "end_time": "2026-07-06 14:24:41",
  "duration_sec": 55,
  "campaign": "IS_MFG_HR_HRPO_PM_Opp_Jul26",
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  "audio_error": null,
  "excel_turn_count": 5,
  "ingested_at": "2026-09-03 08:21:44.614582+00",
  "audio_secs": 26.856,
  "source_file": null,
  "upload_id": null,
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  "english_text": "[1s] UNKNOWN: Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.\n[17s] CUSTOMER: Will drop the order all at once in the last month.   (ઓર્ડર એક સાથે ડ્રોપ કરશે લાસ્ટ મંથમાં.)",
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  "languages": "[\"English\", \"Gujarati\"]",
  "turn_count": 2,
  "connected": 0,
  "audio_notes": "muffled: The recording is a voicemail message. The human speech is muffled and distant, making it difficult to transcribe with certainty.",
  "transcript_status": "ok",
  "transcript_error": null,
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  "pitch_type_source": "campaign_name:medium",
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  "pitch_score_band": null,
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  "pitch_coaching_note": null,
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  "moq_severity": null,
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  "supply_flag": null,
  "supply_details": null,
  "customer_req_date": null,
  "agent_committed_date": null,
  "call_summary": null,
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  "error": null,
  "latency_ms": null,
  "input_tokens": null,
  "output_tokens": null,
  "created_at": "2026-09-03 09:22:03",
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  "sentiment_confidence": "none",
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  "neg": 0,
  "lex_hits": 0,
  "objection_phrases": "[]",
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  "discovery_qs": 0,
  "words_agent": 0,
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  "monologue_heavy": 0,
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      "ucid": "34972178332802692",
      "idx": 0,
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      "start_s": 0.87,
      "end_s": 11.51,
      "text_en": "Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.",
      "text_native": "Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up."
    },
    {
      "ucid": "34972178332802692",
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      "speaker": "customer",
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      "text_en": "Will drop the order all at once in the last month.",
      "text_native": "ઓર્ડર એક સાથે ડ્રોપ કરશે લાસ્ટ મંથમાં."
    }
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  "objections": [],
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  "objection_phrases_list": []
}