{ "ucid": "21112178877134712", "call_date": "2026-09-07", "start_time": "2026-09-07 14:25:47", "end_time": "2026-09-07 14:28:32", "duration_sec": 165, "campaign": "MSME_IS_India_ProductOpps_PROG_261225", "disposition": "Interested", "agent": "Ronak Mehta", "audio_url": "https://s3.ap-south-1.amazonaws.com/3m-pu.ozonetel.com/jswone/DIA7e32c0c7746e1e4de8b93c667871f5c5.mp3", "dial_status": null, "customer_status": null, "agent_status": null, "hangup_by": null, "excel_row": 729, "is_test": 0, "raw_payload": null, "audio_path": "gs://ozontel_transcript_analyser/data/audio/21112178877134712__DIA7e32c0c7746e1e4de8b93c667871f5c5.mp3", "audio_bytes": 435456, "audio_status": "ok", "audio_error": null, "excel_turn_count": 0, "ingested_at": "2026-09-24 11:52:36.999815+00", "audio_secs": 145.152, "source_file": "Monthly_Calls_Transcript.xlsx", "upload_id": null, "audio_permanent": 0, "english_text": "[0s] CUSTOMER: Hello. (हॅलो.)\n[1s] AGENT: Hello. (हॅलो.)\n[1s] AGENT: Yogesh ji, this is Raunak Mehta speaking from JSW One. Do you have any requirement for material right now in HR, CR, sheets? (योगेश जी, रौनक मेहता बात कर रहा हूं मैं JSW One से। कुछ मटेरियल में रिक्वायरमेंट है अभी HR, CR, शीट्स में?)\n[6s] CUSTOMER: No, I needed bitumen, VG 30. (नहीं, bitumen चाहिए था मुझे, VG 30.)\n[8s] AGENT: VG 30, bitumen. How much? How many tons do you think is the requirement? (VG 30, bitumen. कितना? कितना ton आपको लगता है रिक्वायरमेंट?)\n[11s] CUSTOMER: Actually, you see, then I will need 1000 tons every month. But how much sample can you give me first? (ये एक्चुअली है ना, फिर मुझे हर महीने 1000 ton चाहिए। लेकिन मुझे आप sample, sample कितना दे सकते, दे पाओगे पहले?)\n[17s] AGENT: We don't give samples, but your requirement and as I can see from last time, an SKU for 100 tons was made but something (Sample तो नहीं देते हैं, बट आपका रिक्वायरमेंट और जैसे मैं लास्ट टाइम देख पा रहा हूं, 100 ton का SKU किया था बट कुछ)\n[21s] CUSTOMER: Yes, yes, yes, absolutely. (हां जी, हां जी, हां जी, बिलकुल।)\n[22s] AGENT: but but that was not successful. (बट बट कुछ सक्सेस नहीं हो पाया था वो।)\n[24s] CUSTOMER: Yes, yes. (हां हां।)\n[24s] AGENT: Okay, I'll check with the team once. (ठीक है, मैं एक बार चेक कर लेता हूं टीम से भी।)\n[26s] CUSTOMER: What happened in that was, I have to, you know, choose one from VG 10, VG 20, and VG 30. We have some special purpose for that work, some R&D. So if it is successful in one of them, then I will need 1000 tons every month. (उसमें क्या था, मुझे है ना, वो VG 10, VG 20 और VG 30 में से कोई एक को तो ये करना है, choose करना है। हमारा कुछ special purpose है वो काम के लिए, कुछ R&D का। तो अगर वो किस में सक्सेस होता है, वो फिर मुझे हर महीने 1000 ton चाहिए।)\n[35s] AGENT: Okay. So should I check for all three VGs you mentioned, or should I check for the one you want to purchase right now? (Okay. तो अभी मैं ये VG आपने जो बताया, वो तीनों का चेक कराऊं या आपको जो अभी परचेस करना है उसका चेक कराऊं?)\n[39s] CUSTOMER: Check for all three, or otherwise we will go for VG 30 only. (तीनों का चेक कराओ या otherwise we will go for VG 30 only.)\n[41s] AGENT: VG 30, right? I'll get that one checked. Okay? And this, like, what, is this your manufacturing, recent development, what is this exactly? (VG 30 ना? मैं उसका ही चेक करा देता हूं। ठीक है? और ये आप like, क्या, आपका ये क्या manufacturing है, recent development, what is this exactly?)\n[46s] CUSTOMER: Yes, before this, it's actually for manufacturing, but we need this for another purpose as well, brother. (हां हमारा तो इससे पहले ये actually manufacturing का है, लेकिन ये हमें और कोई दूसरा भी purpose के लिए चाहिए भैया।)\n[50s] AGENT: Okay.\n[50s] CUSTOMER: And yes, yes, we have to make something else from it, actually, a product. (और हां जी हां, उसमें से और कुछ चीज बनानी है हमें actually, product.)\n[54s] AGENT: Oh, you are going to make a product, you are going to do manufacturing? (अच्छा, आप product बनाने वाले, manufacturing करने वाले आप?)\n[56s] CUSTOMER: Yes, yes, absolutely. (हां जी, हां जी, बिलकुल।)\n[57s] AGENT: Okay. And where is your location? (Okay. और ये कहां पर है आपका location?)\n[58s] CUSTOMER: The location is in Ahmedabad. (Location Ahmedabad में है।)\n[59s] AGENT: It's in Ahmedabad itself? Okay. I'll ping you. You know, just tell me, Silver Gardenia, this is your address, right? (Ahmedabad में ही है? ठीक है। मैं आपको ping करता हूं। मुझे है ना, आप मुझे ये बता दीजिए, Silver Gardenia यही है ना आपका address?)\n[103s] CUSTOMER: Yes, yes, yes. B105, Silver Gardenia, SG Highway, Bopal. (हां जी, हां जी, हां जी। B105, Silver Gardenia, SG Highway, Bopal.)\n[106s] AGENT: B105. And the pin code is 382481? (B105. और 382481 pin code है?)\n[109s] CUSTOMER: Yes, yes. (हां जी, हां जी।)\n[109s] AGENT: Okay, okay, that's fine. I will check its pricing and let you know, whether it's available or not, whatever it is, I'll let you know on WhatsApp, okay? (ठीक, ठीक है, चलेगा। मैं आपको इसका pricing चेक करके बता देता हूं, availability है, नहीं है, जो भी बता देता हूं WhatsApp पे, ठीक है?)\n[114s] CUSTOMER: So will you call from this number, brother, or some other number? Because this was coming up as spam, it's a good thing I picked it up now. (तो आप ये नंबर से ही फोन करोगे भैया या और कोई नंबर? क्योंकि ये spam में आ रहा था, ये तो अच्छा हुआ मैंने उठा लिया अभी।)\n[118s] AGENT: Hello? (हॅलो?)\n[120s] CUSTOMER: Hello? (हॅलो?)\n[120s] AGENT: You can call me too. I have pinged you on WhatsApp. You can call me on that number, you can also WhatsApp me. (मुझे कॉल भी कर सकते हो। मैंने आपको ping किया है आप WhatsApp पे। वो नंबर से आप मुझे कॉल भी कर सकते हो, WhatsApp भी कर सकते हो।)\n[125s] CUSTOMER: Okay, okay, fine sir, fine. (Okay, okay, ठीक है सर, ठीक है।)\n[126s] AGENT: Okay, sir.\n[127s] CUSTOMER: Okay.\n[127s] AGENT: Thank you.", "language": "Hindi", "languages": "[\"Hindi\", \"English\"]", "turn_count": 35, "connected": 1, "audio_notes": "clear: There is minor background noise, but it does not significantly impact transcription quality.", "transcript_status": "ok", "transcript_error": null, "band": "green", "band_reason": "35 turns, clean transcript (0% inaudible)", "band_language": "Hindi", "label_contradiction": 0, "status": "ok", "model": "gemini-2.5-pro", "rubric_version": "1.0.0", "exclusion_reason": null, "pitch_type_detected": "customer_led", "pitch_type_source": "campaign_name:medium", "pitch_type_conflict": 0, "pitch_adherence_score": 5.5, "pitch_score_band": "amber", "pitch_missed_steps": "[\"CL2 Revalidate every field\", \"CL3 Discovery (5 Qs, woven naturally)\", \"CL4 Closure with price & timeline\"]", "pitch_coaching_note": "When you promise to revert with price and availability, always commit to a specific timeline (e.g., 'within two hours') to manage customer expectations and demonstrate urgency.", "usp_relevance": "none", "rubric_inferred": 0, "segment_detected": "manufacturing", "mfg_flag": 0, "geo_flag": 0, "geo_reason": null, "moq_flag": 0, "moq_qty_detected": null, "moq_severity": null, "material_flag": 0, "material_detected": null, "catalogue_status": "unknown", "quality_flags_total": 0, "supply_flag": "none", "supply_details": "", "customer_req_date": null, "agent_committed_date": null, "call_summary": "The customer inquired about a large monthly requirement (1000 MT) of Bitumen VG 30 for a manufacturing purpose in Ahmedabad. The agent, after initially pitching steel products, gathered the core requirements for product, quantity, and location. The call ended with the agent promising to check availability and pricing and revert via WhatsApp, without providing a firm timeline.", "raw_json": "{\"pitch_steps\": [{\"step_id\": \"CL1\", \"result\": \"pass\", \"questions_hit\": null, \"evidence\": \"as I can see from last time, an SKU for 100 tons was made but something\", \"comment\": \"The agent acknowledged a previous platform interaction, linking the call to the customer's history.\"}, {\"step_id\": \"CL2\", \"result\": \"partial\", \"questions_hit\": 3, \"evidence\": \"VG 30, bitumen. How much? How many tons do you think is the requirement? ... And where is your location?\", \"comment\": \"Agent confirmed product, quantity, and location, but did not ask about the required delivery timeline.\"}, {\"step_id\": \"CL3\", \"result\": \"partial\", \"questions_hit\": 2, \"evidence\": \"what, is this your manufacturing, recent development, what is this exactly?\", \"comment\": \"Agent asked about the end application, and the customer volunteered the monthly tonnage, but brands, JSW share, and payment terms were not discussed.\"}, {\"step_id\": \"CL4\", \"result\": \"fail\", \"questions_hit\": null, \"evidence\": \"\", \"comment\": \"Agent promised to check and revert but did not provide a price, confirm stock, or commit to a specific timeline for the follow-up.\"}, {\"step_id\": \"CL5\", \"result\": \"pass\", \"questions_hit\": null, \"evidence\": \"VG 30 na? I'll get that one checked.\", \"comment\": \"Despite an incorrect opening, the agent quickly pivoted and focused exclusively on the customer's stated need for bitumen without pitching other products.\"}], \"usp_relevance\": \"none\", \"pitch_coaching_note\": \"When you promise to revert with price and availability, always commit to a specific timeline (e.g., 'within two hours') to manage customer expectations and demonstrate urgency.\", \"segment_detected\": \"manufacturing\", \"mfg_flag\": false, \"geo_flag\": false, \"geo_reason\": null, \"moq_flag\": false, \"moq_qty_detected\": null, \"moq_severity\": null, \"material_flag\": false, \"material_detected\": null, \"catalogue_status\": \"unknown\", \"supply_flag\": \"none\", \"supply_details\": \"\", \"customer_req_date\": null, \"agent_committed_date\": null, \"objections\": [], \"call_summary\": \"The customer inquired about a large monthly requirement (1000 MT) of Bitumen VG 30 for a manufacturing purpose in Ahmedabad. The agent, after initially pitching steel products, gathered the core requirements for product, quantity, and location. The call ended with the agent promising to check availability and pricing and revert via WhatsApp, without providing a firm timeline.\"}", "error": null, "latency_ms": 37434, "input_tokens": 4188, "output_tokens": 731, "created_at": "2026-09-25 11:25:24", "sentiment": "positive", "sentiment_score": 0.738, "sentiment_confidence": "high", "pos": 10, "neg": 0, "lex_hits": 15, "objection_phrases": "[]", "sentiment_method": "0.6*lexical + 0.4*prior", "talk_ratio": 0.677, "agent_talk_sec": 82.5, "customer_talk_sec": 39.3, "dead_air_sec": 43.2, "longest_monologue_sec": 43.7, "agent_wpm": 164.4, "interruptions": 0, "agent_turns": 18, "customer_turns": 17, "discovery_qs": 14, "words_agent": 226, "words_customer": 179, "monologue_heavy": 0, "turns": [ { "ucid": "21112178877134712", "idx": 0, "speaker": "customer", "start_s": 0.09, "end_s": 0.59, "text_en": "Hello.", "text_native": "हॅलो." }, { "ucid": "21112178877134712", "idx": 1, "speaker": "agent", "start_s": 0.89, "end_s": 1.19, "text_en": "Hello.", "text_native": "हॅलो." }, { "ucid": "21112178877134712", "idx": 2, "speaker": "agent", "start_s": 1.39, "end_s": 5.5, "text_en": "Yogesh ji, this is Raunak Mehta speaking from JSW One. Do you have any requirement for material right now in HR, CR, sheets?", "text_native": "योगेश जी, रौनक मेहता बात कर रहा हूं मैं JSW One से। कुछ मटेरियल में रिक्वायरमेंट है अभी HR, CR, शीट्स में?" }, { "ucid": "21112178877134712", "idx": 3, "speaker": "customer", "start_s": 5.84, "end_s": 7.84, "text_en": "No, I needed bitumen, VG 30.", "text_native": "नहीं, bitumen चाहिए था मुझे, VG 30." }, { "ucid": "21112178877134712", "idx": 4, "speaker": "agent", "start_s": 8.09, "end_s": 10.84, "text_en": "VG 30, bitumen. How much? How many tons do you think is the requirement?", "text_native": "VG 30, bitumen. कितना? कितना ton आपको लगता है रिक्वायरमेंट?" }, { "ucid": "21112178877134712", "idx": 5, "speaker": "customer", "start_s": 11.0, "end_s": 16.5, "text_en": "Actually, you see, then I will need 1000 tons every month. But how much sample can you give me first?", "text_native": "ये एक्चुअली है ना, फिर मुझे हर महीने 1000 ton चाहिए। लेकिन मुझे आप sample, sample कितना दे सकते, दे पाओगे पहले?" }, { "ucid": "21112178877134712", "idx": 6, "speaker": "agent", "start_s": 16.8, "end_s": 21.0, "text_en": "We don't give samples, but your requirement and as I can see from last time, an SKU for 100 tons was made but something", "text_native": "Sample तो नहीं देते हैं, बट आपका रिक्वायरमेंट और जैसे मैं लास्ट टाइम देख पा रहा हूं, 100 ton का SKU किया था बट कुछ" }, { "ucid": "21112178877134712", "idx": 7, "speaker": "customer", "start_s": 21.0, "end_s": 21.9, "text_en": "Yes, yes, yes, absolutely.", "text_native": "हां जी, हां जी, हां जी, बिलकुल।" }, { "ucid": "21112178877134712", "idx": 8, "speaker": "agent", "start_s": 21.9, "end_s": 23.2, "text_en": "but but that was not successful.", "text_native": "बट बट कुछ सक्सेस नहीं हो पाया था वो।" }, { "ucid": "21112178877134712", "idx": 9, "speaker": "customer", "start_s": 23.5, "end_s": 23.9, "text_en": "Yes, yes.", "text_native": "हां हां।" }, { "ucid": "21112178877134712", "idx": 10, "speaker": "agent", "start_s": 24.1, "end_s": 25.6, "text_en": "Okay, I'll check with the team once.", "text_native": "ठीक है, मैं एक बार चेक कर लेता हूं टीम से भी।" }, { "ucid": "21112178877134712", "idx": 11, "speaker": "customer", "start_s": 25.7, "end_s": 34.8, "text_en": "What happened in that was, I have to, you know, choose one from VG 10, VG 20, and VG 30. We have some special purpose for that work, some R&D. So if it is successful in one of them, then I will need 1000 tons every month.", "text_native": "उसमें क्या था, मुझे है ना, वो VG 10, VG 20 और VG 30 में से कोई एक को तो ये करना है, choose करना है। हमारा कुछ special purpose है वो काम के लिए, कुछ R&D का। तो अगर वो किस में सक्सेस होता है, वो फिर मुझे हर महीने 1000 ton चाहिए।" }, { "ucid": "21112178877134712", "idx": 12, "speaker": "agent", "start_s": 35.1, "end_s": 39.0, "text_en": "Okay. So should I check for all three VGs you mentioned, or should I check for the one you want to purchase right now?", "text_native": "Okay. तो अभी मैं ये VG आपने जो बताया, वो तीनों का चेक कराऊं या आपको जो अभी परचेस करना है उसका चेक कराऊं?" }, { "ucid": "21112178877134712", "idx": 13, "speaker": "customer", "start_s": 39.1, "end_s": 41.2, "text_en": "Check for all three, or otherwise we will go for VG 30 only.", "text_native": "तीनों का चेक कराओ या otherwise we will go for VG 30 only." }, { "ucid": "21112178877134712", "idx": 14, "speaker": "agent", "start_s": 41.3, "end_s": 45.8, "text_en": "VG 30, right? I'll get that one checked. Okay? And this, like, what, is this your manufacturing, recent development, what is this exactly?", "text_native": "VG 30 ना? मैं उसका ही चेक करा देता हूं। ठीक है? और ये आप like, क्या, आपका ये क्या manufacturing है, recent development, what is this exactly?" }, { "ucid": "21112178877134712", "idx": 15, "speaker": "customer", "start_s": 45.9, "end_s": 50.0, "text_en": "Yes, before this, it's actually for manufacturing, but we need this for another purpose as well, brother.", "text_native": "हां हमारा तो इससे पहले ये actually manufacturing का है, लेकिन ये हमें और कोई दूसरा भी purpose के लिए चाहिए भैया।" }, { "ucid": "21112178877134712", "idx": 16, "speaker": "agent", "start_s": 50.1, "end_s": 50.5, "text_en": "Okay.", "text_native": "Okay." }, { "ucid": "21112178877134712", "idx": 17, "speaker": "customer", "start_s": 50.5, "end_s": 53.5, "text_en": "And yes, yes, we have to make something else from it, actually, a product.", "text_native": "और हां जी हां, उसमें से और कुछ चीज बनानी है हमें actually, product." }, { "ucid": "21112178877134712", "idx": 18, "speaker": "agent", "start_s": 53.7, "end_s": 55.8, "text_en": "Oh, you are going to make a product, you are going to do manufacturing?", "text_native": "अच्छा, आप product बनाने वाले, manufacturing करने वाले आप?" }, { "ucid": "21112178877134712", "idx": 19, "speaker": "customer", "start_s": 55.9, "end_s": 56.6, "text_en": "Yes, yes, absolutely.", "text_native": "हां जी, हां जी, बिलकुल।" }, { "ucid": "21112178877134712", "idx": 20, "speaker": "agent", "start_s": 56.7, "end_s": 58.0, "text_en": "Okay. And where is your location?", "text_native": "Okay. और ये कहां पर है आपका location?" }, { "ucid": "21112178877134712", "idx": 21, "speaker": "customer", "start_s": 58.1, "end_s": 59.2, "text_en": "The location is in Ahmedabad.", "text_native": "Location Ahmedabad में है।" }, { "ucid": "21112178877134712", "idx": 22, "speaker": "agent", "start_s": 59.3, "end_s": 103.0, "text_en": "It's in Ahmedabad itself? Okay. I'll ping you. You know, just tell me, Silver Gardenia, this is your address, right?", "text_native": "Ahmedabad में ही है? ठीक है। मैं आपको ping करता हूं। मुझे है ना, आप मुझे ये बता दीजिए, Silver Gardenia यही है ना आपका address?" }, { "ucid": "21112178877134712", "idx": 23, "speaker": "customer", "start_s": 103.1, "end_s": 106.2, "text_en": "Yes, yes, yes. B105, Silver Gardenia, SG Highway, Bopal.", "text_native": "हां जी, हां जी, हां जी। B105, Silver Gardenia, SG Highway, Bopal." }, { "ucid": "21112178877134712", "idx": 24, "speaker": "agent", "start_s": 106.5, "end_s": 108.5, "text_en": "B105. And the pin code is 382481?", "text_native": "B105. और 382481 pin code है?" }, { "ucid": "21112178877134712", "idx": 25, "speaker": "customer", "start_s": 108.6, "end_s": 109.2, "text_en": "Yes, yes.", "text_native": "हां जी, हां जी।" }, { "ucid": "21112178877134712", "idx": 26, "speaker": "agent", "start_s": 109.3, "end_s": 113.5, "text_en": "Okay, okay, that's fine. I will check its pricing and let you know, whether it's available or not, whatever it is, I'll let you know on WhatsApp, okay?", "text_native": "ठीक, ठीक है, चलेगा। मैं आपको इसका pricing चेक करके बता देता हूं, availability है, नहीं है, जो भी बता देता हूं WhatsApp पे, ठीक है?" }, { "ucid": "21112178877134712", "idx": 27, "speaker": "customer", "start_s": 113.7, "end_s": 117.8, "text_en": "So will you call from this number, brother, or some other number? Because this was coming up as spam, it's a good thing I picked it up now.", "text_native": "तो आप ये नंबर से ही फोन करोगे भैया या और कोई नंबर? क्योंकि ये spam में आ रहा था, ये तो अच्छा हुआ मैंने उठा लिया अभी।" }, { "ucid": "21112178877134712", "idx": 28, "speaker": "agent", "start_s": 118.3, "end_s": 118.7, "text_en": "Hello?", "text_native": "हॅलो?" }, { "ucid": "21112178877134712", "idx": 29, "speaker": "customer", "start_s": 119.5, "end_s": 120.0, "text_en": "Hello?", "text_native": "हॅलो?" }, { "ucid": "21112178877134712", "idx": 30, "speaker": "agent", "start_s": 120.3, "end_s": 125.0, "text_en": "You can call me too. I have pinged you on WhatsApp. You can call me on that number, you can also WhatsApp me.", "text_native": "मुझे कॉल भी कर सकते हो। मैंने आपको ping किया है आप WhatsApp पे। वो नंबर से आप मुझे कॉल भी कर सकते हो, WhatsApp भी कर सकते हो।" }, { "ucid": "21112178877134712", "idx": 31, "speaker": "customer", "start_s": 125.1, "end_s": 126.3, "text_en": "Okay, okay, fine sir, fine.", "text_native": "Okay, okay, ठीक है सर, ठीक है।" }, { "ucid": "21112178877134712", "idx": 32, "speaker": "agent", "start_s": 126.3, "end_s": 126.8, "text_en": "Okay, sir.", "text_native": "Okay, sir." }, { "ucid": "21112178877134712", "idx": 33, "speaker": "customer", "start_s": 126.8, "end_s": 127.2, "text_en": "Okay.", "text_native": "Okay." }, { "ucid": "21112178877134712", "idx": 34, "speaker": "agent", "start_s": 127.2, "end_s": 127.8, "text_en": "Thank you.", "text_native": "Thank you." } ], "steps": [ { "ucid": "21112178877134712", "step_id": "CL1", "step_name": "Opener acknowledges platform submission", "weight": 2.0, "result": "pass", "earned": 2.0, "questions_hit": null, "evidence": "as I can see from last time, an SKU for 100 tons was made but something", "comment": "The agent acknowledged a previous platform interaction, linking the call to the customer's history." }, { "ucid": "21112178877134712", "step_id": "CL2", "step_name": "Revalidate every field", "weight": 3.0, "result": "partial", "earned": 1.5, "questions_hit": 3, "evidence": "VG 30, bitumen. How much? How many tons do you think is the requirement? ... And where is your location?", "comment": "Agent confirmed product, quantity, and location, but did not ask about the required delivery timeline." }, { "ucid": "21112178877134712", "step_id": "CL3", "step_name": "Discovery (5 Qs, woven naturally)", "weight": 2.0, "result": "partial", "earned": 1.0, "questions_hit": 2, "evidence": "what, is this your manufacturing, recent development, what is this exactly?", "comment": "Agent asked about the end application, and the customer volunteered the monthly tonnage, but brands, JSW share, and payment terms were not discussed." }, { "ucid": "21112178877134712", "step_id": "CL4", "step_name": "Closure with price & timeline", "weight": 2.0, "result": "fail", "earned": 0.0, "questions_hit": null, "evidence": "", "comment": "Agent promised to check and revert but did not provide a price, confirm stock, or commit to a specific timeline for the follow-up." }, { "ucid": "21112178877134712", "step_id": "CL5", "step_name": "No unnecessary re-pitching", "weight": 1.0, "result": "pass", "earned": 1.0, "questions_hit": null, "evidence": "VG 30 na? I'll get that one checked.", "comment": "Despite an incorrect opening, the agent quickly pivoted and focused exclusively on the customer's stated need for bitumen without pitching other products." } ], "objections": [], "missed_steps": [ "CL2 Revalidate every field", "CL3 Discovery (5 Qs, woven naturally)", "CL4 Closure with price & timeline" ], "objection_phrases_list": [] }