{
  "ucid": "21112178852462891",
  "call_date": "2026-09-04",
  "start_time": "2026-09-04 17:53:48",
  "end_time": "2026-09-04 17:55:26",
  "duration_sec": 98,
  "campaign": "MSME_IS_India_ProductOpps_Reg_Acc",
  "disposition": "General Enquiry",
  "agent": "Abdul Ansari",
  "audio_url": "https://s3.ap-south-1.amazonaws.com/3m-pu.ozonetel.com/jswone/DIA222ac7f776fa616dc060adc2e804cb09.mp3",
  "dial_status": null,
  "customer_status": null,
  "agent_status": null,
  "hangup_by": null,
  "excel_row": 786,
  "is_test": 0,
  "raw_payload": null,
  "audio_path": "gs://ozontel_transcript_analyser/data/audio/21112178852462891__DIA222ac7f776fa616dc060adc2e804cb09.mp3",
  "audio_bytes": 250776,
  "audio_status": "ok",
  "audio_error": null,
  "excel_turn_count": 0,
  "ingested_at": "2026-09-24 11:52:36.999815+00",
  "audio_secs": 83.592,
  "source_file": "Monthly_Calls_Transcript.xlsx",
  "upload_id": null,
  "audio_permanent": 0,
  "english_text": "[1s] CUSTOMER: Hello.   (हॅलो.)\n[1s] AGENT: Hello.   (हॅलो.)\n[2s] CUSTOMER: Hello.   (हॅलो.)\n[3s] AGENT: Sir, good evening. This is Abdul speaking from JSW.   (सर, good evening. अब्दुल बात कर रहा हूं JSW से।)\n[4s] CUSTOMER: Good evening, tell me.   (Good evening, बोलिए।)\n[5s] AGENT: Yes, do you have any requirement for steel, sir?   (जी, requirement है क्या सर steel में आपको?)\n[6s] CUSTOMER: Yes, yes.   (हां हां।)\n[7s] AGENT: Sir, you had put in an inquiry, I think, Posco Steels and Container Private Limited, right?   (आपने सर inquiry डाला था I think, Posco Steels and Container Private Limited, ना?)\n[10s] CUSTOMER: Yes.   (हां।)\n[10s] AGENT: Are you speaking from there?   (वहीं से बात कर रहे हैं आप?)\n[11s] CUSTOMER: Yes, yes.   (हां हां।)\n[11s] AGENT: So I was asking for that, sir, do you need only Posco or will JSW also work for you, will Tata also work?   (तो उसके लिए पूछ रहा था सर कि आपको Posco ही चाहिए कि फिर आपको JSW भी चलेगा, Tata भी चलेगा?)\n[14s] CUSTOMER: JSW will also work.   (JSW भी चलेगा।)\n[15s] AGENT: Okay okay, okay okay.   (अच्छा अच्छा, okay okay.)\n[16s] AGENT: So 0.49, in 900 width, right sir?   (So 0.49, 900 width में ना सर आपको?)\n[18s] CUSTOMER: Yes yes yes.   (हां हां हां।)\n[18s] AGENT: 900 width is made very rarely. Won't 1250 width work for you?   (900 width तो बहुत rare बनता है। 1250 width नहीं चलेगा आपको?)\n[21s] CUSTOMER: No, 1250 won't work.   (नहीं, 1250 नहीं चलेगा।)\n[22s] AGENT: Okay okay. Where do you need the delivery?   (अच्छा अच्छा। Delivery कहां पे चाहिए आपको?)\n[24s] CUSTOMER: Here, Thane.   (ये ठाणे।)\n[24s] AGENT: You need it in Thane, okay okay. You need the width to be 900 only.   (ठाणे में चाहिए, अच्छा अच्छा। Width आपको 900 ही चाहिए।)\n[27s] CUSTOMER: Yes.   (हां।)\n[27s] AGENT: So slitting will have to be done. 40 paisa will be added, so that will work for you, right?   (तो slitting कराना पड़ेगा। 40 पैसा add होगा, तो चलेगा ना आपको?)\n[30s] CUSTOMER: It will work. Tell me then, what will be the rate?   (चलेगा। मेरेको बताओ ना फिर rate क्या पड़ेगा?)\n[31s] AGENT: Okay, fine. I will... your quantity is five tons? Six tons?   (अच्छा ठीक है। मैं आपको... quantity पांच टन है आपका? छे टन?)\n[33s] CUSTOMER: Yes.   (हां।)\n[34s] AGENT: Six tons.   (छे टन।)\n[34s] CUSTOMER: Yes.   (हां।)\n[34s] AGENT: Okay. What do you do? I mean, do you do trading or something, or manufacturing?   (ठीक है। क्या करते हैं आप? मतलब trading करते हैं कुछ कि manufacturing करते हैं?)\n[36s] CUSTOMER: No, I make it, I have manufacturing. MS job.   (नहीं, मेरा बनता है, manufacturing होता है मेरे पास। MS job.)\n[38s] AGENT: Okay okay. So 0.40, 2000 length and 900 width, right?   (अच्छा अच्छा। तो 0.40, 2000 length and 900 width, ना?)\n[40s] CUSTOMER: 2000 length.\n[41s] AGENT: Yes sorry, 2000 length and 900 width, right sir?   (हां sorry, 2000 length and 900 width है ना सर?)\n[42s] CUSTOMER: Yes.   (हां।)\n[43s] AGENT: Okay okay. Fine sir, I will send you the quotation, okay?   (Okay okay. ठीक है सर, मैं आपको quotation भेजता हूं, ठीक है?)\n[45s] AGENT: And I am also sending you a message from my personal number, okay?   (And personal number से आपको मैं message भी कर दे रहा हूं, ठीक है ना?)\n[47s] CUSTOMER: Okay, okay.\n[48s] AGENT: Okay. Thank you, sir.   (ठीक है। Thank you, sir.)\n[49s] CUSTOMER: Thank you.",
  "language": "Hindi",
  "languages": "[\"Hindi\", \"English\"]",
  "turn_count": 39,
  "connected": 1,
  "audio_notes": "clear: Slight background chatter on the agent's side, but it does not affect transcription.",
  "transcript_status": "ok",
  "transcript_error": null,
  "band": "green",
  "band_reason": "39 turns, clean transcript (0% inaudible)",
  "band_language": "Hindi",
  "label_contradiction": 0,
  "status": "ok",
  "model": "gemini-2.5-pro",
  "rubric_version": "1.0.0",
  "exclusion_reason": null,
  "pitch_type_detected": "customer_led",
  "pitch_type_source": "campaign_name:medium",
  "pitch_type_conflict": 0,
  "pitch_adherence_score": 5.5,
  "pitch_score_band": "amber",
  "pitch_missed_steps": "[\"CL2 Revalidate every field\", \"CL3 Discovery (5 Qs, woven naturally)\", \"CL4 Closure with price & timeline\"]",
  "pitch_coaching_note": "When you promise a quote, always state a specific timeline (e.g., 'within 15 minutes') and schedule a follow-up call to create urgency and secure the next step.",
  "usp_relevance": "none",
  "rubric_inferred": 0,
  "segment_detected": "manufacturing",
  "mfg_flag": 0,
  "geo_flag": 0,
  "geo_reason": null,
  "moq_flag": 0,
  "moq_qty_detected": null,
  "moq_severity": null,
  "material_flag": 0,
  "material_detected": null,
  "catalogue_status": "available",
  "quality_flags_total": 0,
  "supply_flag": "spec_not_available",
  "supply_details": "Customer required 900mm width, which the agent stated is rare and requires slitting from a standard 1250mm width.",
  "customer_req_date": null,
  "agent_committed_date": null,
  "call_summary": "The customer inquired about 6 MT of steel sheet with a 900mm width for delivery in Thane. The agent confirmed the customer is a manufacturer. The agent identified that the 900mm width is a non-standard size and proposed slitting from 1250mm, which the customer accepted. The call concluded with the agent promising to send a quotation without a specific timeline.",
  "raw_json": "{\"pitch_steps\": [{\"step_id\": \"CL1\", \"result\": \"pass\", \"questions_hit\": null, \"evidence\": \"आपने सर inquiry डाला था I think, Posco Steels and Container Private Limited, ना?\", \"comment\": \"The agent correctly identified that the customer had placed an inquiry on the platform.\"}, {\"step_id\": \"CL2\", \"result\": \"partial\", \"questions_hit\": 3, \"evidence\": \"So 0.49, 900 width में ना सर आपको? ... Delivery कहां पे चाहिए आपको? ... quantity पांच टन है आपका? छे टन?\", \"comment\": \"Agent revalidated thickness/width, delivery location, and quantity, but missed product/grade and timeline.\"}, {\"step_id\": \"CL3\", \"result\": \"partial\", \"questions_hit\": 2, \"evidence\": \"क्या करते हैं आप? मतलब trading करते हैं कुछ कि manufacturing करते हैं? ... आपको Posco ही चाहिए कि फिर आपको JSW भी चलेगा, Tata भी चलेगा?\", \"comment\": \"Agent successfully asked about the end application and current brands, but missed monthly tonnage, JSW share, and payment terms.\"}, {\"step_id\": \"CL4\", \"result\": \"fail\", \"questions_hit\": null, \"evidence\": \"ठीक है सर, मैं आपको quotation भेजता हूं, ठीक है?\", \"comment\": \"Agent only promised to send a quotation without committing to a specific price or a timeline for sending it.\"}, {\"step_id\": \"CL5\", \"result\": \"pass\", \"questions_hit\": null, \"evidence\": \"So 0.49, 900 width में ना सर आपको?\", \"comment\": \"The agent focused entirely on the customer's specific requirement and did not pitch any other products.\"}], \"usp_relevance\": \"none\", \"pitch_coaching_note\": \"When you promise a quote, always state a specific timeline (e.g., 'within 15 minutes') and schedule a follow-up call to create urgency and secure the next step.\", \"segment_detected\": \"manufacturing\", \"mfg_flag\": false, \"geo_flag\": false, \"geo_reason\": null, \"moq_flag\": false, \"moq_qty_detected\": null, \"moq_severity\": null, \"material_flag\": false, \"material_detected\": null, \"catalogue_status\": \"available\", \"supply_flag\": \"spec_not_available\", \"supply_details\": \"Customer required 900mm width, which the agent stated is rare and requires slitting from a standard 1250mm width.\", \"customer_req_date\": null, \"agent_committed_date\": null, \"objections\": [], \"call_summary\": \"The customer inquired about 6 MT of steel sheet with a 900mm width for delivery in Thane. The agent confirmed the customer is a manufacturer. The agent identified that the 900mm width is a non-standard size and proposed slitting from 1250mm, which the customer accepted. The call concluded with the agent promising to send a quotation without a specific timeline.\"}",
  "error": null,
  "latency_ms": 30257,
  "input_tokens": 3790,
  "output_tokens": 798,
  "created_at": "2026-09-25 23:02:16",
  "sentiment": "positive",
  "sentiment_score": 0.462,
  "sentiment_confidence": "high",
  "pos": 12,
  "neg": 1,
  "lex_hits": 11,
  "objection_phrases": "[]",
  "sentiment_method": "0.6*lexical + 0.4*prior",
  "talk_ratio": 0.746,
  "agent_talk_sec": 35.8,
  "customer_talk_sec": 12.2,
  "dead_air_sec": 50.0,
  "longest_monologue_sec": 4.8,
  "agent_wpm": 343.6,
  "interruptions": 0,
  "agent_turns": 20,
  "customer_turns": 19,
  "discovery_qs": 16,
  "words_agent": 205,
  "words_customer": 54,
  "monologue_heavy": 1,
  "turns": [
    {
      "ucid": "21112178852462891",
      "idx": 0,
      "speaker": "customer",
      "start_s": 0.8,
      "end_s": 1.4,
      "text_en": "Hello.",
      "text_native": "हॅलो."
    },
    {
      "ucid": "21112178852462891",
      "idx": 1,
      "speaker": "agent",
      "start_s": 1.4,
      "end_s": 2.1,
      "text_en": "Hello.",
      "text_native": "हॅलो."
    },
    {
      "ucid": "21112178852462891",
      "idx": 2,
      "speaker": "customer",
      "start_s": 2.1,
      "end_s": 2.6,
      "text_en": "Hello.",
      "text_native": "हॅलो."
    },
    {
      "ucid": "21112178852462891",
      "idx": 3,
      "speaker": "agent",
      "start_s": 2.8,
      "end_s": 4.4,
      "text_en": "Sir, good evening. This is Abdul speaking from JSW.",
      "text_native": "सर, good evening. अब्दुल बात कर रहा हूं JSW से।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 4,
      "speaker": "customer",
      "start_s": 4.4,
      "end_s": 4.9,
      "text_en": "Good evening, tell me.",
      "text_native": "Good evening, बोलिए।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 5,
      "speaker": "agent",
      "start_s": 4.9,
      "end_s": 6.2,
      "text_en": "Yes, do you have any requirement for steel, sir?",
      "text_native": "जी, requirement है क्या सर steel में आपको?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 6,
      "speaker": "customer",
      "start_s": 6.2,
      "end_s": 6.7,
      "text_en": "Yes, yes.",
      "text_native": "हां हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 7,
      "speaker": "agent",
      "start_s": 6.7,
      "end_s": 9.6,
      "text_en": "Sir, you had put in an inquiry, I think, Posco Steels and Container Private Limited, right?",
      "text_native": "आपने सर inquiry डाला था I think, Posco Steels and Container Private Limited, ना?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 8,
      "speaker": "customer",
      "start_s": 9.6,
      "end_s": 10.0,
      "text_en": "Yes.",
      "text_native": "हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 9,
      "speaker": "agent",
      "start_s": 10.0,
      "end_s": 10.8,
      "text_en": "Are you speaking from there?",
      "text_native": "वहीं से बात कर रहे हैं आप?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 10,
      "speaker": "customer",
      "start_s": 10.8,
      "end_s": 11.2,
      "text_en": "Yes, yes.",
      "text_native": "हां हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 11,
      "speaker": "agent",
      "start_s": 11.2,
      "end_s": 14.2,
      "text_en": "So I was asking for that, sir, do you need only Posco or will JSW also work for you, will Tata also work?",
      "text_native": "तो उसके लिए पूछ रहा था सर कि आपको Posco ही चाहिए कि फिर आपको JSW भी चलेगा, Tata भी चलेगा?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 12,
      "speaker": "customer",
      "start_s": 14.2,
      "end_s": 14.8,
      "text_en": "JSW will also work.",
      "text_native": "JSW भी चलेगा।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 13,
      "speaker": "agent",
      "start_s": 14.8,
      "end_s": 16.1,
      "text_en": "Okay okay, okay okay.",
      "text_native": "अच्छा अच्छा, okay okay."
    },
    {
      "ucid": "21112178852462891",
      "idx": 14,
      "speaker": "agent",
      "start_s": 16.1,
      "end_s": 17.8,
      "text_en": "So 0.49, in 900 width, right sir?",
      "text_native": "So 0.49, 900 width में ना सर आपको?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 15,
      "speaker": "customer",
      "start_s": 17.8,
      "end_s": 18.3,
      "text_en": "Yes yes yes.",
      "text_native": "हां हां हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 16,
      "speaker": "agent",
      "start_s": 18.3,
      "end_s": 20.8,
      "text_en": "900 width is made very rarely. Won't 1250 width work for you?",
      "text_native": "900 width तो बहुत rare बनता है। 1250 width नहीं चलेगा आपको?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 17,
      "speaker": "customer",
      "start_s": 20.8,
      "end_s": 21.6,
      "text_en": "No, 1250 won't work.",
      "text_native": "नहीं, 1250 नहीं चलेगा।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 18,
      "speaker": "agent",
      "start_s": 22.1,
      "end_s": 23.6,
      "text_en": "Okay okay. Where do you need the delivery?",
      "text_native": "अच्छा अच्छा। Delivery कहां पे चाहिए आपको?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 19,
      "speaker": "customer",
      "start_s": 23.6,
      "end_s": 24.5,
      "text_en": "Here, Thane.",
      "text_native": "ये ठाणे।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 20,
      "speaker": "agent",
      "start_s": 24.5,
      "end_s": 26.8,
      "text_en": "You need it in Thane, okay okay. You need the width to be 900 only.",
      "text_native": "ठाणे में चाहिए, अच्छा अच्छा। Width आपको 900 ही चाहिए।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 21,
      "speaker": "customer",
      "start_s": 26.8,
      "end_s": 27.2,
      "text_en": "Yes.",
      "text_native": "हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 22,
      "speaker": "agent",
      "start_s": 27.2,
      "end_s": 29.6,
      "text_en": "So slitting will have to be done. 40 paisa will be added, so that will work for you, right?",
      "text_native": "तो slitting कराना पड़ेगा। 40 पैसा add होगा, तो चलेगा ना आपको?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 23,
      "speaker": "customer",
      "start_s": 29.6,
      "end_s": 31.2,
      "text_en": "It will work. Tell me then, what will be the rate?",
      "text_native": "चलेगा। मेरेको बताओ ना फिर rate क्या पड़ेगा?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 24,
      "speaker": "agent",
      "start_s": 31.2,
      "end_s": 33.1,
      "text_en": "Okay, fine. I will... your quantity is five tons? Six tons?",
      "text_native": "अच्छा ठीक है। मैं आपको... quantity पांच टन है आपका? छे टन?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 25,
      "speaker": "customer",
      "start_s": 33.1,
      "end_s": 33.5,
      "text_en": "Yes.",
      "text_native": "हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 26,
      "speaker": "agent",
      "start_s": 33.5,
      "end_s": 34.0,
      "text_en": "Six tons.",
      "text_native": "छे टन।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 27,
      "speaker": "customer",
      "start_s": 34.0,
      "end_s": 34.2,
      "text_en": "Yes.",
      "text_native": "हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 28,
      "speaker": "agent",
      "start_s": 34.2,
      "end_s": 36.1,
      "text_en": "Okay. What do you do? I mean, do you do trading or something, or manufacturing?",
      "text_native": "ठीक है। क्या करते हैं आप? मतलब trading करते हैं कुछ कि manufacturing करते हैं?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 29,
      "speaker": "customer",
      "start_s": 36.1,
      "end_s": 37.8,
      "text_en": "No, I make it, I have manufacturing. MS job.",
      "text_native": "नहीं, मेरा बनता है, manufacturing होता है मेरे पास। MS job."
    },
    {
      "ucid": "21112178852462891",
      "idx": 30,
      "speaker": "agent",
      "start_s": 37.8,
      "end_s": 40.1,
      "text_en": "Okay okay. So 0.40, 2000 length and 900 width, right?",
      "text_native": "अच्छा अच्छा। तो 0.40, 2000 length and 900 width, ना?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 31,
      "speaker": "customer",
      "start_s": 40.1,
      "end_s": 40.9,
      "text_en": "2000 length.",
      "text_native": "2000 length."
    },
    {
      "ucid": "21112178852462891",
      "idx": 32,
      "speaker": "agent",
      "start_s": 40.9,
      "end_s": 42.3,
      "text_en": "Yes sorry, 2000 length and 900 width, right sir?",
      "text_native": "हां sorry, 2000 length and 900 width है ना सर?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 33,
      "speaker": "customer",
      "start_s": 42.3,
      "end_s": 42.6,
      "text_en": "Yes.",
      "text_native": "हां।"
    },
    {
      "ucid": "21112178852462891",
      "idx": 34,
      "speaker": "agent",
      "start_s": 42.6,
      "end_s": 45.2,
      "text_en": "Okay okay. Fine sir, I will send you the quotation, okay?",
      "text_native": "Okay okay. ठीक है सर, मैं आपको quotation भेजता हूं, ठीक है?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 35,
      "speaker": "agent",
      "start_s": 45.2,
      "end_s": 47.4,
      "text_en": "And I am also sending you a message from my personal number, okay?",
      "text_native": "And personal number से आपको मैं message भी कर दे रहा हूं, ठीक है ना?"
    },
    {
      "ucid": "21112178852462891",
      "idx": 36,
      "speaker": "customer",
      "start_s": 47.4,
      "end_s": 47.9,
      "text_en": "Okay, okay.",
      "text_native": "Okay, okay."
    },
    {
      "ucid": "21112178852462891",
      "idx": 37,
      "speaker": "agent",
      "start_s": 47.9,
      "end_s": 48.9,
      "text_en": "Okay. Thank you, sir.",
      "text_native": "ठीक है। Thank you, sir."
    },
    {
      "ucid": "21112178852462891",
      "idx": 38,
      "speaker": "customer",
      "start_s": 48.9,
      "end_s": 49.5,
      "text_en": "Thank you.",
      "text_native": "Thank you."
    }
  ],
  "steps": [
    {
      "ucid": "21112178852462891",
      "step_id": "CL1",
      "step_name": "Opener acknowledges platform submission",
      "weight": 2.0,
      "result": "pass",
      "earned": 2.0,
      "questions_hit": null,
      "evidence": "आपने सर inquiry डाला था I think, Posco Steels and Container Private Limited, ना?",
      "comment": "The agent correctly identified that the customer had placed an inquiry on the platform."
    },
    {
      "ucid": "21112178852462891",
      "step_id": "CL2",
      "step_name": "Revalidate every field",
      "weight": 3.0,
      "result": "partial",
      "earned": 1.5,
      "questions_hit": 3,
      "evidence": "So 0.49, 900 width में ना सर आपको? ... Delivery कहां पे चाहिए आपको? ... quantity पांच टन है आपका? छे टन?",
      "comment": "Agent revalidated thickness/width, delivery location, and quantity, but missed product/grade and timeline."
    },
    {
      "ucid": "21112178852462891",
      "step_id": "CL3",
      "step_name": "Discovery (5 Qs, woven naturally)",
      "weight": 2.0,
      "result": "partial",
      "earned": 1.0,
      "questions_hit": 2,
      "evidence": "क्या करते हैं आप? मतलब trading करते हैं कुछ कि manufacturing करते हैं? ... आपको Posco ही चाहिए कि फिर आपको JSW भी चलेगा, Tata भी चलेगा?",
      "comment": "Agent successfully asked about the end application and current brands, but missed monthly tonnage, JSW share, and payment terms."
    },
    {
      "ucid": "21112178852462891",
      "step_id": "CL4",
      "step_name": "Closure with price & timeline",
      "weight": 2.0,
      "result": "fail",
      "earned": 0.0,
      "questions_hit": null,
      "evidence": "ठीक है सर, मैं आपको quotation भेजता हूं, ठीक है?",
      "comment": "Agent only promised to send a quotation without committing to a specific price or a timeline for sending it."
    },
    {
      "ucid": "21112178852462891",
      "step_id": "CL5",
      "step_name": "No unnecessary re-pitching",
      "weight": 1.0,
      "result": "pass",
      "earned": 1.0,
      "questions_hit": null,
      "evidence": "So 0.49, 900 width में ना सर आपको?",
      "comment": "The agent focused entirely on the customer's specific requirement and did not pitch any other products."
    }
  ],
  "objections": [],
  "missed_steps": [
    "CL2 Revalidate every field",
    "CL3 Discovery (5 Qs, woven naturally)",
    "CL4 Closure with price & timeline"
  ],
  "objection_phrases_list": []
}