{
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  "call_date": "2026-09-03",
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  "end_time": "2026-09-03 17:43:14",
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  "disposition": "General Enquiry",
  "agent": "Kartikey Chauhan",
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  "ingested_at": "2026-09-11 12:19:54.357907+00",
  "audio_secs": 27.0,
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  "english_text": "[1s] CUSTOMER: Hello? Hello. Hello.\n[3s] AGENT: Hello sir, good evening. Karthik this side from JSW One.\n[6s] CUSTOMER: Hi.\n[7s] AGENT: Uh sir, you registered this Unity Builders on our platform.\n[10s] CUSTOMER: Okay.\n[10s] AGENT: So, do you procure steel as in TMT or any other products in your company?",
  "language": "English",
  "languages": "[\"English\"]",
  "turn_count": 6,
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  "audio_notes": "clear: There is some faint background noise, but it does not affect transcription.",
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  "band": "green",
  "band_reason": "6 turns, clean transcript (0% inaudible)",
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  "pitch_type_source": "campaign_name:medium",
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  "pitch_score_band": "red",
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  "pitch_coaching_note": "The call was too short for a full evaluation, but try to move from the introduction directly into your first key discovery question to engage the customer immediately.",
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  "segment_detected": "construction",
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  "supply_flag": "none",
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  "customer_req_date": null,
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  "call_summary": "The agent called a new registrant, 'Unity Builders'. After a brief introduction, the agent asked if the company procures steel. The call disconnected before the customer could respond or any meaningful conversation could occur.",
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  "created_at": "2026-09-25 11:36:42",
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}